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Cambrian QLess Phone Service

Receive a Call Back for student services without actually waiting on hold!

QLess is an easy-to-use app that lets you connect with us from the comfort of your home (or wherever you may be). When you need assistance or have a question, you can use the new QLess system to join a virtual queue.

How it Works

1. Join a virtual line from anywhere

2. Wait wherever you want

3. Receive wait time updates by text

4. Get notified when it's your turn.

Ways to Join

Text: Cambrian to 705-410- 5583

Download the Qless App to join a virtual line

App Store for Apple iOS
Google Play for Android

(Please note: if you make an appointment with an Enrolment Services Representative, and no longer require assistance, please cancel your appointment. This allows us to use that valuable time to help another student. Please see the “Some Tips for Using the QLess App” section below for how to cancel your appointment.)

Note: Students with accessibility needs can enter a virtual queue via text message.

Service Hours

QLess operates during our student services business hours. The queue will close when it reaches capacity for the day.

In-person / Virtual service: Monday-Friday: 9:00 a.m.-4:00 p.m.

Tips for Using the QLess App

Text the following letters to QLess to receive status info, leave/delay your appointment, and more:

Status check
Request help
Cancel your appointment
Re-join the line if you accidentally leave the virtual queue
As always, when contacting us, please have your Cambrian Student ID number available to allow us to serve you better.