IT Technician

Position Summary

Cambrian College’s Information Technology department requires a full-time IT Technician beginning October 2017.

 

Duties and Responsibilities

  • Provide support for the technologies of desktop/laptop environments.
  • Install, maintain, repair, and troubleshoot equipment and software.
  • Deliver direct support to clients.
  • Assist in coordinating part-time staff and students supporting the environment.
  • Actively participate in special project activities.
  • Provide audio video support for College labs/classrooms, events, and meeting.
  • Work in the field, at the Information Technology Service Desk, and within the Information Technology Technical Support Centre.

Qualifications

Required

  • Three-year diploma or degree within the computer field.
  • Two years of experience in the operation, use, installation, maintenance, and troubleshooting of PC-based microcomputer hardware and related IT equipment, Windows operating system and other Windows software, Macintosh operating system, and other Mac software.
  • Experience providing customer service in a service desk environment.
  • Experience with servers and workstations in a large enterprise server/workstation environment, helpdesk environments, and centralized administration of laptops and desktops.
  • At least one of the following certifications: CompTIA A+, Cisco IT Essentials, ITIL, MCSE, or MCSA.

 

Assets / Preferred

  • ITIL, Apple Certified Support Professional, and other technology-related training.
  • Microsoft Certified IT Professional (MCITP) Desktop Support Technician.

Additional Information

* All candidates selected for an interview will be required to undergo appropriate testing.

Application Details

Interested individuals may apply, by email only, with a cover letter quoting the competition number, and a résumé, detailing education and experience, to:

Human Resources Department
Email: humanresources@cambriancollege.ca

While all responses are appreciated, only those applicants who will be invited for an interview will be contacted.

Cambrian College is committed to creating an accessible, inclusive, and diverse workforce. We welcome applications from all qualified individuals, including; women; persons with disabilities; racialized peoples; Indigenous people; and persons of any sexual orientation or gender identity and expression. All who may contribute to the further diversification of ideas and the College environment are encouraged to apply.

Our policies supporting Accessibility for Ontarians with Disabilities Act, 2005 (AODA) are available on our website and include the Duty to Accommodate Policy and the Customer Service Policy.

Position Details

Competition #

17-SR-23

Department

Information Technology

Campus

Barrydowne (Sudbury)

Status

Full-time, External

Reporting To

Manager, IT Client Services

Posting Date

Sep 12, 2017

Start Rate / Salary Range

$26.18 per hour

Closing Date

Sep 22, 2017 at 12:00 PM